Terms & Conditions

Terms of Service

The terms and conditions governing the use of our mould expert matching service.

Service Overview

National Mould Experts provides a free service connecting UK homeowners with qualified mould removal specialists. We do not directly provide mould removal services.

Use of Service

By using our website, you agree to:

  • Provide accurate information about your property and mould issues
  • Use the service for legitimate mould-related enquiries only
  • Treat connected professionals with courtesy and respect
  • Not abuse or misuse our platform

Professional Network

We carefully vet our network of mould removal specialists, but you are responsible for making your own assessment of their suitability. We recommend:

  • Obtaining multiple quotes
  • Checking credentials and insurance
  • Reading reviews and references
  • Ensuring work meets relevant standards

Limitation of Liability

While we strive to connect you with reputable professionals, we cannot guarantee the quality of work performed by third-party contractors. Our liability is limited to the maximum extent permitted by law.

Intellectual Property

All content on this website, including guides and articles, is protected by copyright. You may use information for personal purposes but not reproduce content commercially without permission.

Changes to Terms

We may update these terms from time to time. Continued use of our service constitutes acceptance of any changes.

Last updated: 08/09/2025