How we work with Better Home Hub

The short version

• This site and Better Home Hub are run by the same company: Harber Glaves Trading Ltd (company number 16605946).
• When you send the form, your enquiry goes to Better Home Hub.
• Better Home Hub finds up to 3 local mould and damp specialists who cover your area and asks them to contact you with a quote.
• Companies pay Better Home Hub a fee when it introduces them, so this is free for you.
• It costs you nothing to ask, and you don't have to accept any quote.

What we can't promise

Better Home Hub chooses which specialists it introduces, but it doesn't carry out or guarantee their work, and a specialist may not be available for every area or job. Before agreeing to anything, ask what is causing the problem, get a written quote, check the business's insurance, and check any trade body membership on that organisation's own website. Our guide to choosing a specialist has a checklist.

If you rent

Damp and mould caused by the building, such as leaks, poor ventilation or a lack of insulation, is normally your landlord's to fix. Report it to them in writing before paying for work yourself. Our article on landlord and tenant responsibilities explains the rules.

Specialists

If you run a mould, damp or ventilation business and want to hear about introductions, email support@betterhomehub.co.uk.